How credits work
Your plan gives you new credits each month, and a credit pack adds more (Change your plan).
Check your credits or a charge
- Open the account menu and choose Usage.
- Read the credits used this period and the date they come back; your credit month needn't start on the 1st.
- Open Credits by day for each day's charges.
A workspace uses its Owner's credits and storage, even if you have your own plan; its Usage shows the credits left and the reset date. The Owner and Admins also see Credits by member: each member's charges by day, or “No credits charged this month.”, and Former members for people who have left.
What each action costs
| Action | Credits |
|---|---|
| Editor cutout: each Area or Click pass, Include or Exclude | 1 |
| Editor cutout: each Lasso pass | 2 |
| Cutout by words, in the Agent or a workflow | Fast 1, Auto 3, Thinking 6 |
| Remove background | 2 |
| Remove object | Fast 5; Precise, Auto or Thinking 20 |
| Remove text | 30 |
| Read text, in the Editor, the Agent or a workflow's OCR | 1 per image |
| Format text in the Agent: code or spelling fixed | 3, plus 1 if not read yet |
| A workflow's Format step | 4 per image |
| A workflow's AI describe, AI condition or AI router | 1 per image and step |
Free: messages to the Agent, building workflows, uploads, Copy, Download, Export, Save to library, search, and edit steps such as Crop, Pad and Resize.
A batch charges for each image. If Cutout makes several images, later steps charge for each one.
When something fails
Failed operations aren't charged. Completed work is, even when it finds nothing or isn't what you wanted, and a Bad rating doesn't refund it. Running something again is a new paid attempt.
When credits or storage run out
“Not enough credits” says what the action needs and when your credits return. Wait, buy a pack or change your plan; in someone else's workspace, ask its Owner. Free actions stay available.
A run short of credits can keep cutouts already made; read the result's note, as later steps may not have run.
“Storage full” is a separate limit, shared by Personal and the workspaces you own. Delete images you no longer need, or choose a plan with more storage. There is no monthly image allowance.
Questions
No. Your monthly credits end when the next month's arrive, on a yearly plan too. A credit pack's credits last 12 months, and your monthly credits are always spent before a pack's (Change your plan).
Yes. Every account starts on Free, with 100 credits a month and no card needed. Usage shows the date they come back.
No. Undo takes the result away, but the work was done, so its credits stay spent.
Your plan's credits stay until the period you paid for ends. Then you're on Free, with 100 credits a month, and what was left of the plan's month ends; credit packs keep their 12 months.