Change, pause or cancel your plan
Your plan sets your monthly credits, your storage and the members each of your workspaces can have. Free includes 100 credits a month; every plan has the same features.
Upgrade or buy credits
- Open the account menu, choose Settings, then Plan & billing.
- Choose Compare plans for amounts and prices, or Buy credits for a pack.
- Check the effective date, then confirm.
A paused, cancelling or unpaid plan shows Resume now, Keep my plan or Update card in place of Compare plans.
Monthly credits don't roll over; a yearly plan's credits also arrive monthly. A credit pack lasts 12 months and is used after your monthly credits.
Manage your plan
Plan & billing manages your own plan, covering Personal and every workspace you own. After your first purchase, Manage billing opens your card and invoices.
Cancel plan keeps an active plan until its paid period ends, then returns you to Free; your images and workflows stay, and Keep my plan undoes it. Cancelling while paused or after a failed renewal ends the plan at once.
Pause instead of cancelling
On an eligible monthly plan, Cancel plan may offer Pause instead? for one, two or three months.
The pause starts when the paid month ends, with Free's allowance meanwhile, and the plan resumes on the date shown, or earlier with Resume now, once its payment succeeds. The offer comes at most once a year and lasts 24 hours; yearly plans can't pause.
When a payment fails
A failed renewal blocks all processing tools, free ones included, until payment succeeds or the plan ends; the Library, uploads and downloads still work. Choose Update card in the payment banner or Plan & billing. In someone else's workspace, its Owner must fix it.